Missing some key features compared to my earlier tools
Reflecting on my experience with the software and sales process some time after purchase, I found it generally functional but lacking in a few important areas compared to previous products I had used. The sign-up process was straightforward enough, and the invoicing clear, yet the absence of some customization options in the database felt limiting for my work style. While the training sessions were adequate, they didn’t cover some advanced functionalities I found valuable before, especially regarding calling tools and dialer efficiencies. Automatic updates came through, but the changes were minor and did not noticeably improve performance or user experience. Telephonic support was friendly but sometimes slow in responding to complex queries. Overall, it wasn’t a bad experience but I was hoping for a more comprehensive software suite that matched or exceeded the capabilities of tools I’ve already worked with in the past.