Missing Some Features I Expected in Daily Use
I initially expected the software to be fairly straightforward in its daily use because the onboarding process was user-friendly. However, as I used it day to day, I noticed some features were missing compared to what I had anticipated. For instance, the dialer function, while functional, lacked some customization options that I thought would be standard, which made managing calls slightly cumbersome on busy days. Also, the database feature was great in theory, but in practice, I found that integration with other tools I use was not as seamless as I hoped. That meant I had to do more manual work than I expected. On the plus side, the automatic updates seemed to fix small bugs regularly, which kept things fairly stable. The telephonic support was helpful enough when I had questions, but it sometimes felt like I had to wait longer than I wanted. Overall, the software has potential and does many things well, but some everyday functionalities could be enhanced to meet expectations I had from what was described pre-purchase.