Missing some clear instructions
Using the software for a week showed me that while some features were pretty intuitive, a lot still had to be figured out on my own. The dialer function, for example, needed more detailed guidance than what was provided. I spent considerable time navigating the database and managed to get through, but it wasn’t straightforward. Automatic updates changed some options without explanation, which added to the confusion. Calling support helped slightly, though they couldn’t always clarify everything immediately. The sign-up and invoicing processes were alright but didn’t fully prepare me for the software’s complexity. If there had been clearer instruction or more initial training, I could have avoided some unnecessary trial and error. As it stands, I’m still working through some learning gaps that should have been covered earlier.