Missing some answers when things went wrong
Hey, so I wanted to share how I found the pre-purchase and sales experience somewhat mixed with WFHI. I was pretty impressed with how they explained most of the features and gave me a decent walkthrough initially. But the trouble came when I hit a snag trying to make sense of the payment options. I reached out to support, and while they were polite, the answers I got felt a bit vague and didn’t quite address my specific concerns about invoicing. It was a bit frustrating because I had hoped for clearer communication before spending money. On the other hand, the sign-up process was straightforward and the software demo worked fine, so that part was smooth and encouraging. Honestly, I feel like a little more transparency and detailed FAQs would have made the sales process easier, especially for someone like me who wasn’t familiar with all the features. Still, I’m curious to see if the training will fill those gaps properly.