missing smoother transitions in reps and wait times
I was mostly happy with the sales and pre-purchase steps in the software, but a couple of things could have been slicker. For one, I noticed quite a bit of repetition during the onboarding flow where I'd have to re-enter similar details multiple times. That felt unnecessary and slowed me down more than I expected. Also, waiting between some steps crept up more often than I liked; it wasn’t unbearable but could be frustrating when you’re trying to move fast. The invoicing process worked fine without any surprises, and I appreciated the straightforward sign-up. Automatic updates seemed to happen without me lifting a finger, which was a plus. All in all, the software delivered what it promised, just wish the flow had fewer hold-ups to keep the momentum going. The slight pauses and repeat input were my only real quibbles but didn’t spoil the good experience overall.