1 out of 51 of 5Verified purchaseSupport and communication
Missing reliable support day to day
Honestly, the biggest problem has been the inconsistent support once the initial setup was done. The help over the phone was fine at first, but day-to-day interactions often left me confused or having to figure things out myself. The dialer sometimes behaved oddly during busy periods, and the database management didn’t sync as expected several times. I expected the software and support to be more reliable during ongoing use. It feels like basic troubleshooting support is missing. I keep calling back with similar issues, yet the answers never seem to fully resolve the problems, which gets frustrating when working remotely and needing dependable tools every day.