Missing reliable automatic billing updates
The payment and invoicing process initially worked fine, but day-to-day handling showed some issues. Automatic updates for billing were missing, which meant I had to constantly check manually to confirm if the latest invoice reflected correctly. This added an unnecessary layer of hassle to what should have been a seamless process. Also, the system occasionally lagged when generating invoices after payments were made, causing some delays that affected my workflow timing. It would help if the software provided more transparent alerts or confirmations to ease tracking. While support was polite, their responses on billing queries were slow and didn’t fully clarify recurring problems. Overall, I expected a smoother and more reliable billing routine, but it’s not quite there yet and definitely lacks some essential real-time monitoring features.