Missing proper error handling during signup, totally frustrating
I was really hoping the sales and pre-purchase steps would be smooth, but right from signing up, it felt like something was missing. There was no clear process or fallback when things went wrong. For instance, the page froze and there was no way to recover my input easily. I kept trying to reload but lost all my data multiple times. Also, there was no effective alert or guidance to explain what exactly went wrong or what I needed to do to fix it. I called helpline and expected clear help, but even then I felt left hanging with no solid solution. It felt like they missed the basics of handling bad connections or errors during critical steps. Overall, the experience left me annoyed because the system gave me no way to backtrack or save progress partway through. I feel like a lot could be improved by adding just basic error messages and a way to resume partially completed signups. Without that, it’s not user-friendly, and frankly, it made me question if this software is ready for people who might not be tech-savvy.