Missing kuch basic cheezein thi onboarding mein
Main soch raha tha ki training aur onboarding ka process zyada smooth hoga, par jab main shuru kiya toh kaafi confusion hua. Labels aur wording itni clear nahi thi, jisse main thoda dhundhla feel kar raha tha ki kaunsa button kis kaam ka hai. Woh ek cheez thik thi ki software fast load hota tha, par terminology ko thoda simplify karna chahiye tha. Kabhi kabhi instructions itne technical lagte the ki mujhe baar-baar padhna padta tha. Mujhe laga ki onboarding step-by-step hona chahiye but woh thoda scattered tha. Training modules bhi bahut advanced topics mein chala gaya jise samajhna mushkil tha pehli baar. Kuch cheezein batane ke liye short videos hote toh zyada madad milti. Dialer use karne mein koi problem nahi hui, par database integration kaise karna hai yeh clear nahi hua onboard karte waqt. Support team se baat karna easy tha par unka response thoda slow tha kuch queries pe. Overall, mujhe yeh lagta hai ki thoda aur user-friendly aur simple language mein onboarding hona chahiye, tab main zyada confident feel karta.