Missing flexible billing for actual working hours
I found that the payment process was straightforward in terms of invoicing and transparency. However, the billing system does not seem to account for the varying hours that I actually work. Since my remote schedules can fluctuate week to week, a fixed billing cycle or fixed fee does not always match the effort or usage I put into the platform. There was no option to adjust billing according to my real hours or scale down if I needed to pause temporarily. I expected more flexibility in how charges were applied for the time I was active, but that feature was missing entirely from the payment system they use.