Missing flexibility for worked hours
I found that the sales process was pretty straightforward but lacked flexibility for fitting the hours I typically work. The sign-up flow provided clear information about the subscription timings, but those hours did not align well with the shifts I usually do. It meant I couldn't fully utilize the calling tools during my most productive periods. Though the software itself seemed functional and the invoicing was transparent, this gap made it somewhat inconvenient to commit long term. I appreciate the training offered during onboarding, but since my work hours vary, the preset limits didn't really accommodate me adequately. I believe that this aspect would need reconsideration for those with irregular schedules to get full value from it.