1 out of 51 of 5Unverified experienceSoftware and access
Missing Features That Previous Software Handled Better
Comparing WFHI’s remote workflow software with what I used before, I found notable gaps. The dialer tool lacked some essential customization options I had relied on, which made my calling sessions cumbersome. Access to the database was slower and less intuitive, causing delays in fetching client information during calls. Importantly, automatic updates sometimes disrupted my setup, unlike the more stable experience I'd had elsewhere. Though the onboarding training covered basics, it didn’t prepare me for these practical annoyances. Overall, while WFHI’s software had potential, it didn’t quite meet the standards of my previous tools, leaving me frustrated that I couldn’t get my work done as efficiently.