Missing faster start access

I found the onboarding process painfully slow; I expected to get access to the software quicker. It took far longer to receive my credentials and start using the calling tools than I thought it would. There was little communication during this wait, which made it frustrating since I couldn’t begin my tasks. The database seemed fine once I got access, but that delay stalled everything else. Honestly, it felt like they could benefit from streamlining the initial access. At least once I was in, the dialer was easy enough to understand, but I wish the wait hadn't robbed me of time.