missing enough clear info before buying
Honestly, I found the whole explanation part pretty lacking. I wanted more clear details on how the software would fit into my daily tasks before I even signed up. The sales team talked about features but rarely explained the actual process in simple terms and I had to ask multiple times for clarifications. It felt like everyone assumed I already understood certain parts which wasn’t true for me. Also, the payment and invoicing process wasn’t made explicit until after I had already committed, which made me a bit uneasy. There was no clear timeline or guidance on the installation or onboarding steps either so I wasn’t sure how long it would take to get fully operational. While the dialer and database features were mentioned, the descriptions were brief and sort of technical, not very user-friendly for someone like me new to this kind of software. I think if the pre-sale communication included easier-to-understand guides or maybe a demo video, it would have helped a lot. Instead, I felt left to figure out a lot on my own. Still hoping the training will clear things up but the info before purchase definitely felt insufficient and quite confusing overall.