Missing clearer info on long-term usage
When I first started using WFHI software, I found the sign-up relatively smooth and the training materials helpful enough to get me going. Initial setup was fine, and the dialer function seemed pretty reliable in the first week. However, over the next few days, I noticed some glitches with database syncing that weren’t mentioned anywhere before purchase. It was hard to tell if these were temporary issues or something I’d have to live with long term because no clear explanations were provided. Also, the automatic updates sometimes altered interface elements, which wasn’t easy to adapt to without detailed notes or support guidance. I expected a bit more insight into what to anticipate during day-to-day use after the trial period. Customer support answered some questions, but it felt like they were reacting to issues rather than proactively informing users. So, while the initial experience was promising, I feel the software could benefit from better ongoing communication about daily performance.