Missing clear training details slowed me down
While working through the onboarding sessions, I quickly realized that many features of WFHI software weren't explained in enough detail. For example, I had trouble figuring out how best to link my contact database with the dialer, since the training didn’t mention specific steps for certain integrations. This left me guessing and trying different setups for several days. Although the automatic updates kept things running smoothly afterward, the lack of thorough guidance at the start really hindered my progress. Support was okay but often referred me back to basic tutorials instead of walking me through the more complex parts I was stuck on.