Missing clear step sequence
I started the training and onboarding hoping it would guide me smoothly through what to do first, but it didn’t quite get the order right. Reality was that I had to skip around to different modules before I really understood how to use the calling tools and dialer efficiently. Some introductory steps seemed out of place or too detailed for the beginning when a basic overview would have been better. It felt like they assumed a bit too much knowledge already, which slowed me down initially. The database feature was introduced late in my onboarding, but I think it should have come earlier because it’s central to managing contacts and calls. The automatic updates ran quietly in the background, which was good, though I would have liked a clearer note about what got updated when. Overall, the training wasn’t totally unhelpful — I still got there eventually — but the sequence was confusing enough that I wish they had organized the steps a little more logically to avoid that initial frustration and wasted time.