Missing Clear Information on Setup and Features
I was really hoping WFHI would have much clearer explanations upfront about their software and training experience. The sales info made it seem like the onboarding flow was simple and straightforward, but what I actually encountered was confusing and poorly detailed. For example, the database features were barely mentioned until I was already midway through setup, and I couldn’t grasp how the dialer tools would integrate with my workflow. I expected transparency about what happens post-sign-up, especially automatic updates and telephonic support, but none of that was adequately explained. This mismatch left me frustrated. What I needed was practical knowledge before buying, not just promotional talk. Honestly, the invoicing and payment process was the only area where I felt a little clarity. Still, the overall experience felt like I was thrown in the deep end without a life vest, which was very disappointing compared to what was advertised.