missing clear info, waiting zyada thi
Main ne software ke baare mein pucha toh baar baar same baatein repeat ho rahi thi, support wale bhi thoda late respond karte the. Itna waiting expect nahi thi mujhe, jab itna time lagta hai toh lagta hai koi jaldi nahi hai help dene mein. Sales wale ne product features ko lekar kuch bataya tha, par repeat karke hi samjhate rahe, like naye info nahi mila last tak. Mujhe lagta tha ki product ka trial ya demo milega, par woh option bhi nahi diya gaya which was thoda disappointing. Form bharne mein bhi delay ya errors aaye the, par finally sign-up ho gaya. Call connect hone mein bhi time lagta tha sometimes, toh pura process kaafi slow tha meri view se. Some features kaafi ache lagte hain jese ki database access but overall sab clear nahi tha ki kya milne wala hai and kya nahi. Mujhe laga kisi point pe jaldi connection mile or direct satisfactory answer mile par aisa nahi hua. Agar thoda fast aur clear communication hota toh better feel hota. Abhi ke liye soch rahi hoon next time lene se pehle aur options check karungi.