1 out of 51 of 5Verified purchaseSales and pre-purchase
Missing clear follow-through on basics
By the end of the sales and pre-purchase process, I felt less confident about whether the software could meet my needs. Although the initial sign-up was simple, the invoicing was confusing with some delays. The onboarding flow promised much but didn’t clearly guide step-by-step setup, so I struggled with key features like the dialer and database integration. Frequent automatic updates seemed to disrupt my workflow more than help. Telephonic support was available, but getting detailed answers required multiple calls. What I was missing most was a straightforward path from start to finish that assured me the tools would reliably do what I needed every day rather than leaving too much to figure out on my own.