Missing clear descriptions during training hampered my start
During my onboarding and training sessions, I found the wording and labels on the WFHI platform confusing in several places. Certain buttons did not have clear explanations, which made it difficult to understand what action each would trigger. The training materials sometimes used jargon that wasn’t explained well, so I often had to guess what was required next. This created unnecessary pauses in my progress through the setup. The absence of plain-language guidance meant I spent extra time experimenting with the software rather than learning confidently. I also noticed inconsistencies in labeling between different parts of the system, which didn’t help with clarity. Having straightforward and consistent wording during the initial training is crucial, and I felt this aspect was missing. As a result, my onboarding wasn’t as smooth as it could have been, and I required additional support to get past some of the unclear instructions. Better clarity would improve the overall initial experience significantly.