Missing clear breakdown of billing phases
I found the billing and payment process somewhat confusing mainly because it wasn’t clear to me what costs were one-off and which were recurring. While the initial sign-up went smoothly and I received the invoice promptly, I expected a clearer explanation about ongoing charges. The system seems to charge periodically, but the frequency and exact amounts weren’t straightforward from the documentation or during the call support. This made me hesitant to commit for a longer term without knowing how regular payments would be handled. Although the payment gateway worked fine technically, the lack of transparency leaves me uncertain. I wish there was a simple breakdown or an easy-to-understand schedule detailing what to expect so I could feel more confident about managing my expenses around the software and training. I’m still figuring out if the ongoing fees align well with the service I’m getting.