missing clear answers during the sales process made me unsure
I honestly felt like the sales process left me guessing on several key points. When I asked about how flexible the software access would be, the responses were vague and I didn't get a clear walkthrough of what training would actually involve. Sign-up instructions were somewhat straightforward, but the invoicing details weren't explained enough. I also wanted to understand how the dialer and database features fit together before deciding to buy, but the replies seemed generic rather than tailored to my needs. I tried to get help over the phone to clarify, but it often felt like repeating myself and waiting without getting solid answers. Honestly, I’m not sure if next time I’ll need similar help or if the process will be any clearer because it didn’t feel consistent enough to boost my confidence. So, I think some improvement here would really help those who want to understand the full package before committing. Nothing about the software itself was bad, but lack of clear, detailed communication at first was disappointing overall.