The billing and payment system really lacked flexibility for the hours I actually work. I have expla

The billing and payment system really lacked flexibility for the hours I actually work. I have expla

The billing and payment system really lacked flexibility for the hours I actually work. I have explained before that my workflow involves irregular and often fewer hours than the default packages seem to accommodate. Despite this, the billing did not adjust accordingly or offer options aligned with my usage pattern. The invoicing cycles felt rigid, and there’s no clear way to pause or tailor the plan easily. While payment itself was straightforward, the mismatch with my working hours became a constant irritation. I wish there was a better way to sync billing with actual work done, instead of fixed schedules. There was also no indication of any credit or compensation if I used fewer hours in a month. The support team acknowledged the issue but no concrete solutions were proposed. It’s a fine system for people with fixed routines, but for irregular schedules, the billing options are lacking and need improvement. This missing flexibility was the main problem for me.