5 out of 55 of 5Unverified experienceSupport and communication
Missing a clearer navigation guide
I needed to quickly find the dialer settings as I was setting up my calling workflow. The support team was reachable by phone easily, and they pointed me to the right section. However, when I first logged into the portal, it wasn't immediately clear where the database feature was located or how to organize it to fit my needs. Although the automatic updates ran without issues, the onboarding flow could have included a clearer navigation summary just to speed up discovering key areas. The communication from support was straightforward, but a quick-start guide might have helped avoid some of the back-and-forth. I found everything eventually, but a small piece was missing in that initial clarity.