Skip to main content

WFHI review

Missing a Clear Path in the Training Materials

2 out of 52 of 5Verified purchaseTraining and onboarding

Missing a Clear Path in the Training Materials

Honestly, trying to find what I actually needed in the training felt like a bit of a scavenger hunt. The onboarding was supposed to be straightforward, but it seemed like the documentation was all over the place. I kept clicking through various sections trying to figure out the proper order to learn the software and got frustrated. The good part was that once I found the calling tools guide, it was pretty straightforward and gave a decent rundown. But that was one of the few things that felt organized. The database feature training was vague and scattered, which made it hard for me to visualize how it fits into my workflow. Also, the automatic updates and telephonic support parts had little mention, which made me feel like I was missing essential info. So yeah, while the training had some helpful bits, it was missing a clear, easy-to-follow path that would have saved me a lot of time. Overall, I felt kind of stuck during onboarding.

Prerna UnnikrishnanMizoram, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy