Missed opportunities in training
My expectations for WFHI's training program set a high bar, but I found several aspects of it lacking. I anticipated that the onboarding process would have a clear roadmap, especially when challenges arose, but unfortunately, it felt disjointed at times. When issues occurred, I found myself searching for solutions instead of receiving immediate guidance. The materials seemed comprehensive, but when it came to more complex queries, the support was not as responsive as I had hoped. I expected a more robust support structure in these moments of difficulty, but I had to rely on my prior knowledge, which was frustrating. Only one part of the training was helpful, specifically the introductory module, which was straightforward and right on point. In summary, while there are useful resources, the support when things go wrong could be significantly improved to match what one would expect from a comprehensive training program.