Missed a key fit for my actual work hours
Unfortunately, from the start I found the system didn’t align well with the hours I actually work. The software and training seemed designed around a schedule that assumed regular daytime availability, but my peak productivity times are late nights and weekends. This mismatch meant I was often waiting on automatic updates or support responses out of sync with my hours, which slowed down my progress. The onboarding process was detailed, but it didn’t address flexibility options to help users like me. I was hoping to get clearer info on that before committing, but the sales conversations mostly focused on standard features and missed my concerns about timing. Because of this, I struggled to fully integrate the calling tools and dialer effectively during my off-standard hours. I ended up feeling frustrated because the product setup felt convenient only for some users, not all. It would be helpful if future info or training emphasized how the workflow could adapt better to diverse schedules.