Mismatch in training content was quite disappointing
When I signed up, I expected the training to cover all the basics clearly and match the overview given earlier. Unfortunately, the onboarding modules did not cover some key parts as I had hoped. The sections on using the calling tools and dialer were brief and lacked examples I could follow easily. This made it difficult to know if I was setting things up correctly. The database feature was mentioned, but the guidance was too general to be truly useful without additional trial and error. Also, while signing up and invoicing were smooth, the training did not prepare me well for navigating these parts independently. The pace felt rushed and did not allow for pause and practice. I tried reaching out for support, but the telephonic assistance was slow and did not provide immediate clarification on the topics I struggled with. Overall, the course structure and delivery left me frustrated rather than confident about managing the software and workflows on my own.