Misleading explanations led to my decision
I went through the sales process with the hope of clear information but found the explanations quite lacking. The details about how the onboarding and software features would really work weren’t as straightforward as they should have been. It felt like I needed to ask several follow-up questions just to understand basic stuff about the dialer and database features. I guess the invoicing process was clear enough, but everything else left me a bit confused and cautious. The paperwork seemed fine but I was still unsure about how updates would affect my workflow. Overall, not the best experience in explaining the product before purchase, which made me hesitate.