Misfit with My Work Hours
I started with high hopes, thinking the software would sync well with my very specific work hours. Unfortunately, that was the major disappointment. The onboarding process presented time zone options, but none aligned precisely with the hours I actually work, which caused immediate scheduling conflicts. I tried to adjust the calling tools and dialer settings, hoping to manually fix this, but they seemed rigid and unresponsive to my inputs. The database feature didn't help either, as it wasn't flexible enough to sort contacts based on my preferred working hours. Throughout the week, automatic updates kept resetting these settings back to defaults, which was frustrating. Support was available by phone, but could only offer generic solutions that didn't address this core issue. The sign-up and payment processes were straightforward, but what use is that if the software doesn’t accommodate my schedule? Overall, the rigidity in time customization was a deal-breaker for me, and that’s why I had to give it such a low rating.