Minimal initial guidance meant I mostly figured things out
From the start, I noticed that the onboarding involved only a basic introduction, which meant I had to explore the software features largely on my own. The calling tools and database functions were practical, but there was no detailed walk-through to explain how automatic updates would affect my workflow, so I had to learn that by trial and error. Telephonic support was available, but most of my questions were solved by reading through documentation rather than direct assistance. The sign-up and invoicing process was straightforward, but again, I didn’t receive much hand-holding to ensure I understood everything before proceeding. This approach might suit users who prefer to dive in independently, but if you want thorough support or expect guidance at every step, it could feel a bit sparse. Overall, the functionality met my expectations, but the level of communication and support during setup was limited.