Mildly doubtful about needing help again next time
I have to say the whole pre-purchase process left me feeling a bit uncertain. It wasn’t like the sales team was outright unhelpful, but there was a sense that I needed more support to really understand what I was signing up for. I appreciated the warm tone in their communication, but some of the info was vague enough that I still had questions after our talks. Since I rely on getting my tools to work quickly, this slow start was disappointing. If I buy with WFHI again, I suspect I will have to seek help all over again just to walk through the initial steps. I want to believe that the software itself might be decent, but the pre-purchase explanation wasn’t thorough enough for me to feel confident coming back without substantial assistance. It’s a shame because the tone was friendly and warm, yet I ended the conversations still wondering if I understood the software’s full range of features. So next time, I’ll definitely need that help again to avoid confusion.