Might use it again but not sure
Using the software day to day was kind of a mixed bag honestly. At first, the telephonic support was a bit slow to respond, and it was a little frustrating when I needed quick answers. But as the week went on, the help got better and more consistent, which I really appreciated. The communication wasn’t perfect, sometimes the responses were vague or delayed, but overall not bad considering this was over the phone and sometimes chat. The dialer tool was reliable most days, but occasionally it froze or took a while to connect calls, which was annoying when I was trying to get through a set list. The updates rolled out automatically and didn’t disrupt my workflow, which was a relief, because I don’t like downtime. I’m still on the fence about whether I’d get the service again since the onboarding didn’t blow me away initially, but the daily usage experience made me consider giving it another shot. Signing up was straightforward, and invoicing didn’t cause any headaches. So yes, complicated at times, helpful other times, that’s my honest take.