3 out of 53 of 5Verified purchaseSupport and communication
Might use again but found support a bit different from old tools
Hey, so I tried the WFHI support and communication setup for a bit and it's honestly mixed. On one hand, the telephonic support was reachable and they answered my questions, which is nice compared to some other platforms where you wait ages. But on the other hand, the advice felt less detailed and more scripted than what I’m used to. Signing up and invoicing was straightforward enough, no hassle there. I’m not sure if I’ll come back soon because I liked how some older systems handled communication a bit more personally. Still, it’s decent, and if priority assistance is improved, I might give it another shot down the road.