Might suit those who don't mind waiting around much
I went into the support interactions expecting some quick answers but found myself caught in a loop of repeating the same details several times. The telephonic support did pick up eventually, and they were patient, yet I often had to wait on hold, which was frustrating when I was eager to keep my setup moving. The clarity of communication was okay, but sometimes I wasn’t sure if they fully understood my issue from the first explanation. For people who value thoroughness and don’t mind some waiting or recaps, this might work. But if you prefer quick resolutions without going over things again and again, this could feel quite tedious. Still, calls felt human, not robotic, which is nice. I guess if your tech setup is simple, these delays might not appear as much. Overall, an okay experience that balanced helpfulness with some inefficiencies; not sure I’d recommend it enthusiastically but it’s not terrible either.