Might suit someone patient but frustrating if you want quick answers

Might suit someone patient but frustrating if you want quick answers

The pre-purchase experience involved a lot of back and forth. Initially, I signed up to get basic info about the calling tools and the database feature. Then I waited for replies to my emails, which came but often after a delay. A couple of FAQs covered some of my questions, but I had to repeat them in different messages for clarity. The sales team was polite but seemed stretched thin, sometimes leaving me waiting on a callback. This process might work well for someone with plenty of time, not in a rush. For anyone needing quick and direct answers, it could be frustrating and slow.