Might suit patient users, less good for immediate start
My experience with WFHI's support and communication was a mixed bag. Initially, signing up and setting up the account took longer than I thought because I had to wait for a few calls and follow-ups to really get started. The telephonic support was generally polite and willing to help, but the pace was slow and sometimes the guidance wasn’t as clear as I needed, making it tricky to progress quickly. On the upside, when I was finally up and running, the software itself was intuitive and the database feature worked well within my workflow. The automatic updates happened efficiently and didn’t cause problems. Payment and invoicing went smoothly without any complications. So, I think this platform might suit people who don’t mind taking more time and who prefer detailed handholding. However, if someone wants a fast, hassle-free start, they might find the process frustrating and a bit slow to gain traction. It’s a service that probably works well once you get full access but requires patience upfront.