Might suit beginners but not those wanting full clarity
Starting with the onboarding, I found the initial steps clear enough, like setting up my profile and getting the basic run-through. The training modules, though, gave mixed feelings. At first, I felt a bit lost especially when they introduced the calling tools and database features, which I rely on heavily. However, as I progressed into the middle of the course, things started to become clearer, particularly the way the dialer worked alongside the database. Nonetheless, the pacing sometimes felt off; some sections moved too fast without enough practical examples, while others lingered unnecessarily long. By the end, I was somewhat confident in using the software day to day but not fully assured on advanced functions. The telephonic support was responsive, which helped clarify doubts post-training, but I wish the initial onboarding had included more hands-on examples to build my confidence quicker. I'd say this training and onboarding might suit someone who is new to remote workflow software and prepared to spend some time figuring out specifics by themselves. However, for users needing a comprehensive and straightforward setup process with instant clarity, this might not be ideal. Overall, a balanced experience with equal parts helpful and frustrating moments.