Might give another try but cautiously
I recently went through the whole sales and pre-purchase process with WFHI, and it was quite a mixed bag for me. At first, I found there was quite a bit of repetition in the initial info sessions which felt a bit redundant since I was eager to move ahead. Then the waiting time between responses sometimes stretched longer than I expected, which tested my patience. On the other hand, the detailed explanations provided did clear up some doubts and helped me better understand what the software offered. Signing up was straightforward enough, and invoicing seemed organized from my perspective. I also appreciated that the telephonic support was available to clarify ongoing queries and guide through details. I guess if I were to do this again, I'd probably be more prepared for the slower bits and set my expectations lower while focusing on the helpful parts. It wasn’t a smooth journey all the way, but there were enough positives to consider giving WFHI another chance in the future, albeit cautiously.