Might consider again, but with a little hesitation
I found their telephonic support generally reachable during the hours I usually work, which was a plus because my schedule is quite shifted compared to a standard 9 to 5. It's clear they have set their support hours thoughtfully, though sometimes I did catch responses just a bit slower than I preferred. The calling tools and dialer matched my workflow moderately well, enabling me to manage contacts in their database with decent ease. Onboarding was smooth enough, but a slight reservation I have is that updates sometimes introduced interface changes that threw me off temporarily, requiring a quick reorientation. The invoicing and payment process was straightforward, which removed a lot of typical hassle for me. When I first signed up, I appreciated how the initial setup walked me through everything, though I did need a couple of follow-up calls to fully settle into the system. Overall, I see how this could fit nicely into a flexible workday setup like mine, and I might do it again especially if they streamline the update notifications so they're not as disruptive. The balance between automated features and manual inputs seems fair but could use a few tweaks to better align with non-standard workhours. So yes, I’d try again but with the hope that they keep improving the support experience for users like me who operate on somewhat unconventional schedules.