might be tricky for constant daily use
Thinking about how the support has been day to day, I’m on the fence about recommending it for people who need steady, reliable help during their business hours. Initially, the telephonic assistance felt okay, but over time it seemed less consistent. Sometimes getting through was easy, but other times I faced longer wait times or unclear answers that left me second guessing. General communication about updates and changes to the software didn’t always reach me promptly either, which meant a surprise when features behaved differently. I guess if your workflow is more flexible or you don’t need to rely heavily on support throughout the week, it could work fine. But if you depend on fast and clear telephonic support regularly, it might cause frustration. The updates are automatic but they sometimes reset settings or tweak things without warning, which required extra calls to sort. So while the software’s features are mostly fine, the ongoing communication and support responsiveness day to day leaves me uncertain if it suits more demanding, steady use. It’s fine for casual use but not great if you’re expecting fast, uniform support every day.