Met some expectations but not all

Met some expectations but not all

I was hoping the software would be more intuitive to navigate based on the pre-purchase info and demos, and in some ways, it matched what I expected—especially the calling dialer and automatic updating which worked reliably. However, the database interface was not as user-friendly as I had anticipated, making it tougher to organize contact info efficiently. Also, the training sessions prepared me well but could have included more real-world examples of using the tools day-to-day. The sign-up and payment processes were straightforward and smooth, which I appreciated. Overall, the outcome was mixed: some parts really met my hopes, others fell short of what I imagined before buying.