Met my expectations with minor snags
The support and communication matched what I expected before starting. When I first signed up, the onboarding and training were straightforward and the team responded to my queries promptly, which I appreciated. The dialer and calling tools worked well during the initial days, and the database feature helped me keep track of contacts easily. However, some automatic updates caused a brief hiccup in the software's stability, which was a bit annoying but quickly resolved through support calls. Invoice processing and payment were simple and efficient without any surprises, just as I'd hoped. The only downside was occasional delays in telephonic support response times during busy hours, which I guess is understandable. Overall, it’s a solid product that delivers on its promises with just minor flaws that can be overlooked.