Meri final rai - training ke baare mein
Main sochti thi ki jab maine WFHI ka training aur onboarding start kiya, toh main thoda confident feel karungi end tak. Lekin jo reality thi, woh utni encouraging nahi thi. Training material tha lekin mujhe laga ki woh kaafi basic tha aur ismein kuch important practical cheezein cover nahi ki gayi jinhe main expect kar rahi thi. Thoda confusion bhi hua jab dialer aur database ke features ko samajhne mein. Onboarding process thoda slow laga aur har baar support ke liye call karna padta tha, jo ki time-consuming tha. Mujhe lag raha tha ki training mein experimental modules ya live demonstrations honi chahiye thi taaki hum actual software ka use karna seekh saken. Kuch sessions mein mujhe laga ki trainers thoda vague instructions dete hain, jisse meri uncertainty aur badh gayi. End mein, confidence jaisa feel karna tha software ko use karne mein, woh feel nahi hua. Mujhe yeh bhi laga ki automatic updates ke baare mein clear instructions nahi diye gaye the isliye jab system update hua, toh mujhe thoda disruption mahasoos hua. Agar training ko aur detailed aur personalised banaya jaata, toh meri confidence zaroor badh sakti thi. Bas isi wajah se main apne experience ko satisfactory nahi keh sakti.