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WFHI review

Mere kaam ke ghanto se software fit nahi hua

1 out of 51 of 5Verified purchaseSales and pre-purchase

Mere kaam ke ghanto se software fit nahi hua

Mujhe WFHI ke sales team ne software ke bare mein bataya tha, aur mujhe laga ki wo mere kaam ke hours ke liye perfect hoga. Lekin jab maine software sign-up kiya, toh realize hua ki mera kaam timing unke system ke predefined slots se match nahi karta tha. Ek din mein mujhe apne specific hours ke andar call karna tha, lekin dialer system uske hisab se nahi chala. Main customer support ko phone kar raha tha ki samjhaoon ki mere case mein kya dikkat aa rahi hai, lekin har baar mujhe bas generic responses hi mile. Wo log mujhe bata rahe the ki software flexible hai par mera jo actual experience tha, wo bilkul opposite tha. Training session ke time par bhi mujhe ye samajh nahi aaya ki main apni preferred timings kaise set karun. Database feature bhi utna useful nahi tha mera workflow ke hisaab se. Sign-up or invoicing process koi problem nahi tha, wo theek tha, par software use karne mein frustration hi zyada raha. Ye jo issue tha working hours ka, maine try kiya ki self-help resources se solve karun, lekin wo sufficient nahi the. Dusri taraf software update kabhi kabhi hota tha, par wo mere liye kaam ko aur uljhan me daal deta tha. Overall, mera experience negative tha kyunki mera case mein software effective nahi tha, aur mujhe lagta hai ki ye product sabhi types ke working hours ke liye flexible nahi bana hua hai.

Darshan GuptaHaryana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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