Medium level response, expectations thodi mismatch huyi
Jab main ne WFHI se pehle contact kiya, toh mujhe laga ki sales team ka response time quick hoga aur clarification ke liye main jaldi help paungi. Lekin jab actual mein sign-up aur software use karna start kiya, toh response thoda delayed mila kabhi kabhi. Training material generally achha tha par jab maine kuch specific sawal kiye toh support team thoda generic jawab de rahi thi. Mujhe laga ki yeh thoda unorganized laga, especially jab mere paas thode technical questions the dialer aur database features ko lekar. Invoicing aur payment processing process mein koi badi problem nahi thi, woh thik tha. Lekin jitna zyada maine interact kiya sales aur support ke saath, utni clarity nahi mili jitni maine expected ki thi. Overall midsize response mila, matlab ki expectations ko thoda pura kiya gaya aur thoda nahi. Jo log very detailed aur quick response chahte hain unke liye shayad yeh experience thoda thanda ho jaye. Par jin logo ko basic info chahiye wo kaafi had tak satisfied rahengi. Mujhe lagta hai ki agar sales aur support thoda aur organized hoti toh experience even better hota.