Maybe not for those wanting fast start, but decent once setup
I was pretty casual while trying to get started with the whole system, and honestly, it took longer than I thought it would. The dialer and call tools seemed promising but getting them up and running was a slow process with delays and some confusion around the database connection. Telephonic support did eventually help but took several calls before clear answers came through. It’s fine if you have patience and the time to deal with onboarding and setting up. However, if someone needs to be up and running quickly and smoothly, this might not suit them well. The software has its merits once it’s all configured, and things work fairly well afterwards. But the initial lag and waiting for priority assistance is something to keep in mind. Sign-up and payments were straightforward enough, that part was easy, but the rest definitely needs some patience. So I’d say, this product isn't the best fit if you want fast things without hurdles, but okay if you can take it slow.