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WFHI review

Maybe not for everyone who needs clear guidance

2 out of 52 of 5Verified customerSupport and communication

Maybe not for everyone who needs clear guidance

I tried to follow the onboarding instructions but honestly, it felt like some parts just weren’t explained clearly enough. I was using the database tool mostly, and while I could figure out the basics, when I reached the dialer section, the prompts got confusing. Maybe if you’re already familiar with similar software, this wouldn’t be a big deal, but for someone new who needs detailed steps, it might be frustrating. The telephonic support tried to help but I’m not sure the explanations were always consistent, so that didn’t fix all my doubts. It suits people who are a bit tech-savvy, but for beginners, I think it could have made things more straightforward.

Rajani GadgilOdisha, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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