Matching features with my expectations was mostly on point
From signing up to completing the initial training, the experience matched what I thought it would be. I expected a smooth invoicing process, and WFHI delivered on that with clear payment instructions. The software’s calling tools worked efficiently, with automatic updates integrating without a hitch. During the onboarding, the database features were intuitive which helped maintain my workflow. The only thing that surprised me was the telephonic support, which was more responsive than I had anticipated. Overall, the product matched or even slightly exceeded what I expected before starting.